Speaking Up for Success

Reaching our career and personal goals often depends on our ability to speak up: to have difficult conversations, to negotiate a promotion, a salary increase, or a business deal. This can be a struggle, even for highly accomplished professionals. These micro-learning units are a quick and easy way to learn tools and skills that can help you today.

These micro-learning units are created by Triad, a global leadership consulting group founded by members of the Harvard Negotiation Project, the pioneering negotiation think tank at Harvard Law School. Each unit takes about 10 minutes or less to complete.

1. How to Make Difficult Conversations More Productive
Have more productive conversations with peers, supervisors, and those you manage.

What You'll Learn

• The most effective way to prepare and to avoid common pitfalls so you can increase the likelihood of a good outcome.
• Use curiosity to turn stalemate into learning conversations, even when neither party wants to listen to the other.
• Engage not just with what the other person says, but also with what they are really thinking and feeling.

2. How to Understand Challenging Emotions in Conversations
Learn about emotions, what causes them, and how to navigate other people's and your own.

What You'll Learn

• How to handle the strong feelings–yours and theirs–so they don't derail the conversation.
• Avoid setting off emotions by paying attention to "relational interests."
• Managing your own identity triggers, the times when a person or situation insinuates something about us that seems inaccurate.

3. How to Help Others Take Accountability
Help others see their contribution and become part of the solution.

What You'll Learn

• Move away from blame to think about joint contribution in a systematic way, so you can get to problem-solving more quickly and effectively.
• How to get past "that's not what I meant." Disentangling intent from impact to help people collaborate better.

4. How to Give Performance Reviews
Give effective feedback to those you manage and skillfully discuss compensation.

What You'll Learn

• How to prepare for performance conversations and make the most out of the time you have with each member of the team.
• Talk about money with skill by gaining insight into what's at stake and learning tips for navigating effectively.

How to Register

Click on the green Register button. If you aren't already logged in, click on the green Log in button. After signing in, you'll be redirected to the Course page for immediate access to the micro-learning units.

Don't have a WISE account? Here are three ways to create one:

1. Join WISE and put WISE to work for you!
2. Create an account on the Log In page by clicking on the New Customer? Click here link.
3. Sign up for our newsletter.

How to Access

Once you've registered, go to the Course tab to begin. Be sure to disable any pop-up blockers before starting the course. You will need to accept cookies for the site to work properly.

WISE is able to offer these resources to all our members through our partnership with the NHL. We are grateful for their continued support.